2026 NASW-NC Virtual Fall Conference

MAY 11-12, 2026 | UP TO 31 HOURS OF CE LIVE AND RECORDED

T2: Navigating Difficult Conversations About Aging

Conversations about aging—such as driving, living independently, health changes, or financial decision-making—are often emotionally charged and deeply personal. For older adults and their loved ones, these discussions can quickly become fraught, leading to defensiveness, conflict, and strained relationships. When handled poorly, they may even contribute to isolation, loss of trust, or increased vulnerability to harm. This interactive workshop equips social workers with practical, relationship-centered frameworks for navigating difficult conversations about aging with empathy, clarity, and shared decision-making. Participants will explore how mindset, preparation, listening, and communication strategies can shift conversations from reactive and adversarial to collaborative and supportive. Through reflection, discussion, and applied tools, attendees will strengthen their ability to facilitate conversations that honor autonomy, preserve dignity, and support safer, more connected outcomes for older adults and their families.
Melissa Segal LCSW

Melissa Segal LCSW

Founder & Facilitator

InterHuman Solutions

Melissa Segal, a facilitator and the founder of InterHuman Solutions, partners with organizations to create cultures in which people and teams can thrive. Drawing on her extensive experience in the field, she designs and delivers trainings, facilitates conflict resolution using restorative practices, coaches leaders and team members, and provides culture consultations, change management, and strategic planning. An engaging extrovert and seasoned trainer, Melissa blends deep listening with evidence-informed frameworks to help people and teams transform communication, navigate complexity, foster trust, and unlock collective success.

Key:

Complete
Failed
Available
Locked
T2: Navigating Difficult Conversations About Aging
05/12/2026 at 8:30 AM (EDT)  |  Recorded On: 05/12/2026
05/12/2026 at 8:30 AM (EDT)  |  Recorded On: 05/12/2026
Session Evaluation
3 Questions
Credit
Live Viewing: 1.50 CE - Live credits and no certificate available
Archive Viewing: 1.50 CE - Recorded credits and no certificate available
Live Viewing: 1.50 CE - Live credits and no certificate available
Archive Viewing: 1.50 CE - Recorded credits and no certificate available