General FAQs
What is my login info?
Access is only available to conference registrants. To access the site, your log-in credentials are your email address you used to register for the conference and the password: spring2026
If you changed your password and can't remember it please reference the following: Forgot Password? Simply click to reset your password. You will get an email with instructions; if it does not come through right away, please check your junk folder.
How do I access the sessions?
First, log in. You can then access any of the sessions included in your conference registration by clicking on the “Agenda/View Sessions” button in the top menu bar or on the home page. Click on any session title and the “View Session” button to see the live stream or recorded session.
Will I be able to view the recordings from this conference?
The sessions are being recorded and all registrants will have access to them. All session recordings will be posted the week after the conference takes place. The process will be similar to how you login for the live sessions, but you will be able to view at your convenience until June 15, 2026.
Session Evaluations & CE Access Information
Each attendee who participates in the entire live event will receive a transcript reflecting 13 live contact hours of Continuing Education (CE). Of these hours, 4 hours are Ethics Continuing Education.
To claim your CEs for a session, return to the individual session via the session agenda page, and complete the post-session evaluation. Once the post-session evaluation has been completed, the CEs for that session will be added to your transcript. The day after the conference ends, you will receive an email with instructions on how to access your final CE transcript for the live hours you attended.
Bonus CE! Receive up to 31 Hours of CE Total!
Sessions from the conference will be recorded. If you missed a session due to internet outages, etc., or would like to watch additional breakouts, the recorded sessions will be available until June 15, 2026. Attendees can receive up to 18 additional distant learning/recorded CE hours. For the conference recordings, access instructions will be shared in the week following the conference.
After June 15, 2026, access to the sessions will no longer be available. Please download your CE transcript and print a copy, save it on your computer AND a cloud-based service immediately.
For additional questions about CEs, please email: education.naswnc@socialworkers.org
Technology FAQs
Attending the Live Stream Sessions in Zoom
Recommendations for Optimum Viewing:
- Device: It is recommended that you use a PC or Mac with an updated internet browser or the Zoom desktop application.
- Pop-ups: Ensure that pop-up blockers are disabled in your internet browser settings.
- Audio: Sound is projected through your computer speakers. Be sure your device is equipped with speakers (built-in or USB) and that the volume is unmuted.
- Software Update (Required): Zoom enforces a minimum software version every 3 months. As of May 2026, you must be running Zoom version 6.6.0 or higher to join.
- Check for updates in your Zoom app before the conference starts.
Browser and Connectivity Test:
Please take the following: Zoom browser test to confirm your audio and video are working.
Minimum System Requirements:
- Processor: Dual-core 2.0GHz or faster (Quad-core recommended for best performance).
- RAM: 4 GB minimum (8 GB or more recommended).
- Internet: Broadband wired or wireless (3G/4G/5G/LTE).
- Operating Systems: * Windows: Windows 10 or 11 (64-bit required; S Mode is not supported).
- macOS: macOS 10.13 or later.
- Mobile: iOS 13.0+ or Android 8.0+.
- Browser Requirements: Browsers must be within the last two major versions (e.g., Chrome 140+, Firefox 138+, Edge 138+, or Safari 17+).
Technical Support:
If you cannot install or update the Zoom application, you can join via the Zoom Web App using a supported browser.
For further technical assistance, please email naswnc@commpartners.com.
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Overall Conference Evaluation & CE Transcript Access
Thank you for attending The Clinical Social Work Institute. Click the button below to complete the final conference overall evaluation and print your CE transcript. Recorded Sessions will be posted for viewing on Friday, May 15th and available until June 15, 2026. After June 15, 2026 access to the recorded sessions AND certificates will no longer be available.
Need Technical Support?
Please login with the email you used to register and the password: spring2026
Need further support, please read our visit our FAQs page.